FAQ
You have questions.
We have the answers.
Are your perfumes authentic?
Yes, absolutely. Every perfume offered by ORIZON7 is purchased exclusively from the parent companies or official stores, guaranteeing 100% authenticity. We place paramount importance on the origin of our products: you receive exactly the same fragrance as sold in a full-size bottle.
How much will I receive and how long does it last?
Our 5 & 10 ml formats represent approximately 100-200 sprays. With classic daily use, the 10ml will last 30 to 90 days depending on your usage. It's the perfect format for in-depth discovery or light travel, as it complies with air travel security standards.
Why are your prices so affordable?
At ORIZON7, we don't fund celebrity endorsements or massive advertising campaigns. We focus only on the essential: respecting the original product and satisfying our customers who return to order regularly. We also source original perfumes in the largest possible sizes.
Does the rebottling process alter the scent?
Absolutely not. The process at ORIZON7 is carried out with sterile tools under strict hygienic conditions. We only and exclusively use premium glass bottles, the benchmark material in perfumery, to ensure optimal preservation. The integrity, richness, and olfactory pyramid of the fragrance remain completely intact.
What is the philosophy of your concept compared to major houses?
Our approach is guided by passion and transmission: the goal of ORIZON7 is to introduce the excellence of high perfumery, not to compete with the original creators. We act as a bridge between you and the greatest niche houses. Each month, we select new exceptional perfumes, allowing you to explore rare universes before, perhaps, succumbing to the full bottle in an official store.
Can I return my order if I'm not satisfied?
Your peace of mind is our priority. In accordance with our satisfaction policy, you have a right of withdrawal of 14 calendar days from the receipt of your order. For reasons of hygiene and authenticity, the product must be returned to us in its original and unused condition.